Request a Repair
We stand behind our jewelry 100%. If at any point your Sweet Romance pieces need repair, please send them to our Repair Department. We will gladly repair any small or minor defects in workmanship at no cost to you, in addition to a free cleaning.
You are responsible for shipping your item(s) to our Repair Department, and must include proper fees, as instructed, for return shipping back to you. You must also include your Return Authorization on the package so we may identify your repair upon arrival. All other jewelry will have to be reviewed and evaluated by our team before we can issue an RA.
Repairs are not valid if your piece has been repaired or altered outside of Sweet Romance
Due to the nature of our products, we may not be able to order certain components or parts needed to repair older items.
Repairs and any special requests may take 4-5 weeks to be processed.
If you are sending in an earring for repair, please send in BOTH earrings. All repairs come with a complimentary cleaning, and we would like to keep your pair of earrings sparkling!
Complete the form below to receive your Return Authorization Number via email