Defective claims and return requests must be made within 3 days of receipt of your order.(All Elvira Jewelry is final sale and non-returnable.) Sale and marked-down items and custom orders are final sale and non returnable.
Contact our office by email: email@example.com. Include in your email:
1. Your name, Order Number and Item Style Number as shown on your receipt.
2. The issue; a quick photo is encouraged.
Upon approval, we will email you a return authorization number with instructions. Returns must be shipped back within 14 days of delivery. Packages received without a Return Authorization will be refused.