RETURNS

For your protection, we recommend using delivery services that have tracking capabilities such as USPS, UPS, and FedEX. We are not responsible for lost packages


30 Days


To ensure customer satisfaction, we have a 30 day return policy. Defective claims must be made within 3 days of receipt of your order. The customer is responsible for costs related to return an item. Freight chargers are non-refundable. Please contact us for a return authorization number



After 30 days


After 30 days, there is a 25% restocking fee. Please contact us for a return authorization number



Repairs


Repairs for Sweet Romance Jewelry are free! Please contact us for instructions. Email: sweetroman@aol.com Phone: 800-935-1935